Responsible Gaming
At Boomerang Ireland, our dedication to promoting responsible gambling is an integral part of our customer care approach. We strive to ensure that you enjoy the entertainment we offer while remaining mindful of the potential financial and social risks that problem gambling can present.
How to Stay in Control
Gaming should be viewed as an enjoyable and entertaining pastime rather than a method of generating income. Some individuals may find it challenging to treat gambling purely as a recreational activity and to risk only amounts they can comfortably afford to lose, unlike most players who maintain this balanced approach.
To stay in control and avoid developing gambling-related issues, keep these important points in mind:
- View gambling as a leisure activity for entertainment purposes, not as a source of income
- Avoid chasing losses immediately, remembering that winning opportunities will come again
- Only gamble with disposable income that you can afford to lose
- Monitor both the time duration and monetary amounts you spend while playing
- If you feel you need to take a break from gambling, reach out to our Support Team, and we will temporarily suspend your access
Self-Exclusion Procedure
Requesting Self-Exclusion: You may contact our Support Service Team by email at [email protected], and we will proceed to close your account as promptly as possible. Players are responsible for informing our platform about any additional accounts they maintain and must commit to not creating new accounts. While we will take reasonable measures to prevent new account creation, players bear sole responsibility for ensuring no further accounts are opened. Our platform cannot be held liable for any potential losses that may occur on other accounts.
For issues or concerns related to gambling behavior, please reach out to one of the support organizations listed below.
How to Understand Your Relationship with Gambling
If you have concerns that gambling may be negatively affecting your life or the lives of those close to you, consider the following self-assessment questions:
- Does gambling interfere with your work or educational commitments?
- Do you use gambling primarily as a time-filler or to escape boredom?
- Do you engage in extended solo gambling sessions?
- Have people around you expressed concern about your gambling habits?
- Has gambling caused you to neglect family relationships, friendships, or personal interests?
- Have you been dishonest about the time or money you spend gambling?
- Have you resorted to lying, stealing, or borrowing funds to finance gambling or settle gambling debts?
- Do you hesitate to use gambling funds for other necessities?
- Do you continue gambling until all available funds are exhausted?
- Do you attempt to recover losses immediately after losing?
- Do you experience feelings of emptiness and desperation when gambling funds run out?
- Do conflicts, stress, or disappointments trigger urges to gamble?
- Do you experience depression or suicidal thoughts related to your gambling activities?
If you answered yes to the majority of these questions, you may be experiencing gambling-related difficulties. To address this matter, please contact one of the support organizations listed below for professional advice and assistance.
Professional Support Organizations
GamCare - A leading authority providing consultation services, guidance, and practical assistance to address the social impacts of gambling.
Gamblers Anonymous - A fellowship of individuals who gather to address their own gambling challenges and support others dealing with compulsive gambling. Regional chapters exist worldwide. Service information is available at: www.gamblersanonymous.org
Gambling Therapy - Offers support services and counseling for individuals affected by gambling issues. Information is accessible at: www.gamblingtherapy.org
Protection of Minors
Account registration on our platform is strictly prohibited and unlawful for individuals under 18 years of age. The Company maintains responsibility for verifying the age of all users. Any winnings obtained by underage individuals will be voided.
Internet Filtering Systems
Parents have the ability to regulate children's internet access through the installation of filtering software. These filters can help safeguard children from accessing gambling websites. If you share computer access with family members or friends who are legally restricted from registering and placing bets on our platform, we recommend implementing the following filtering and parental control solutions:
Net Nanny™ - www.netnanny.com